365 Baji Privacy Policy – Your Data, Protected

01 Introduction

365 Baji ("we", "us", "the Platform") is committed to protecting the privacy of everyone who uses our services. This Privacy Policy applies to all users of the 365 Baji website and mobile application, including registered players and visitors who browse without an account.

We understand that handing over personal information requires trust. That trust is something we take seriously. This policy is written to be clear and readable — not buried in legal language that nobody actually reads. If you have questions about anything here, our support team is available 24/7 and happy to help.

This policy covers what personal data we collect, the reasons we collect it, how long we keep it, who we share it with, and what rights you have over your own information. It applies to all data collected through the 365 Baji platform, including data collected during registration, gameplay, transactions, and customer support interactions.

02 Data We Collect

365 Baji collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03 How We Use Your Data

Every piece of data we collect has a specific purpose. We do not collect information speculatively or hold data we have no use for. Below are the primary reasons 365 Baji processes your personal information:

• Account management: To create, maintain, and secure your 365 Baji account, including verifying your identity and processing login requests.
• Transaction processing: To handle deposits, withdrawals, and bonus credits accurately and securely.
• Customer support: To respond to your queries, resolve disputes, and provide assistance when you need it.
• Legal compliance: To meet our obligations under applicable laws, including anti-money laundering (AML) regulations and age verification requirements.
• Fraud prevention: To detect and prevent fraudulent activity, account abuse, and unauthorised access.
• Platform improvement: To analyse usage patterns and improve the performance, design, and features of the 365 Baji platform.
• Responsible gaming: To monitor gaming behaviour and provide support tools where patterns suggest a player may need assistance.
• Marketing communications: To send you promotional offers and updates, where you have opted in to receive them. You can opt out at any time.

04 Legal Basis for Processing

365 Baji processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil our obligations to you as a registered player — including account management, payment processing, and customer support.
• Legal obligation: Processing required to comply with applicable laws, including identity verification, AML checks, and regulatory reporting.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

05 Data Sharing

365 Baji does not sell your personal data. We share data only where necessary and only with parties who are bound by appropriate data protection obligations. The categories of recipients are:

• Payment processors: To facilitate deposits and withdrawals through your chosen payment method (e.g. bKash, Nagad, Rocket). These providers receive only the data necessary to process your transaction.
• Identity verification providers: To verify your identity and age as required by our compliance obligations. These providers are contractually bound to handle your data securely.
• IT and platform service providers: Companies that support the technical operation of the 365 Baji platform, including hosting, security, and analytics services. All such providers operate under strict data processing agreements.
• Regulatory and law enforcement authorities: Where we are legally required to disclose information — for example, in response to a court order or regulatory investigation.
• Fraud prevention agencies: To detect and prevent fraudulent activity across the platform.

Any third party that receives your data is required to handle it in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking

365 Baji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how users interact with the site. Cookies are small text files stored on your device when you visit the platform.

Types of cookies we use:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience.
• Analytics cookies: Help us understand how players use the platform — which pages are visited most, where users drop off, and how performance can be improved. Data collected is aggregated and anonymised.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, though some features may be affected. For marketing cookies, you can withdraw consent at any time through your account settings.

07 Data Security

Protecting your data is a core responsibility at 365 Baji. We implement a range of technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse.

• SSL/TLS encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
• Secure storage: Personal and financial data is stored on secured servers with access restricted to authorised personnel only.
• Access controls: Internal access to personal data is limited on a need-to-know basis. Staff with access to sensitive data are subject to confidentiality obligations.
• Regular security audits: Our systems are regularly reviewed and tested to identify and address potential vulnerabilities.
• Two-factor authentication: Available for player accounts to add an additional layer of security beyond your password.

08 Data Retention

365 Baji retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a period of up to 5 years after account closure, in line with legal and regulatory requirements.
• Transaction records: Financial transaction data is retained for a minimum of 5 years to comply with anti-money laundering regulations.
• Customer support records: Support communications are retained for up to 3 years after the resolution of the relevant issue.
• Marketing data: Retained until you withdraw consent or opt out of marketing communications.
• Technical and usage data: Typically retained in anonymised or aggregated form for analytical purposes after the relevant session or account period ends.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

09 Your Rights

As a user of 365 Baji, you have rights over your personal data. We are committed to honouring these rights promptly and without unnecessary barriers. Your rights include:

• Right of access: You can request a copy of the personal data we hold about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request that we delete your personal data, subject to our legal obligations to retain certain records.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances — for example, while a dispute is being resolved.
• Right to data portability: You can request your data in a structured, machine-readable format where technically feasible.
• Right to object: You can object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

10 Children's Privacy

365 Baji is strictly an adult platform. Our services are not directed at, and are not intended for use by, anyone under the age of 18. We do not knowingly collect personal data from individuals under 18 years of age.

Age verification is conducted as part of the registration process and may be repeated at any point during a player's use of the platform. If we discover that personal data has been collected from a person under 18, that account will be immediately closed and all associated data deleted.

If you believe a minor has registered on 365 Baji, please contact our support team immediately so we can investigate and take appropriate action.

11 Updates to This Policy

365 Baji may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised effective date.

For significant changes that materially affect how we handle your data, we will notify registered players via email or an in-platform notification. We encourage you to review this policy periodically so you are always aware of how your information is being handled.

Continued use of the 365 Baji platform after an updated policy is published constitutes your acceptance of the revised terms. If you do not agree with any changes, please stop using the platform and contact our support team.

12 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way 365 Baji handles your personal data, please get in touch. We take all privacy enquiries seriously and will respond as quickly as possible.

• Email: [email protected]
• Live Chat: Available 24/7 through the platform after logging in.
• FAQ: Visit our FAQ page for answers to common questions.

For concerns related to your account data specifically, please include your registered email address in your message so we can locate your records and respond accurately. All privacy requests are handled confidentially.